Ordering

Please remember that orders take between 2 to 6 weeks.

Local Orders, Domestic Orders & Pickups :

  • Nene Thomas Illustrations, Inc. reserves the right to refuse an order at any time at its sole discretion.
  • UNFRAMED matted prints or flat shipping of unmatted prints is not available for domestic shipping at this time.
  • We are more than happy to ship to APO/FPO/DPO addresses for all of our service men and women overseas. If you have questions about how to place an order using an APO/FPO/DPO address, please contact the Shipping Manager at hatsumomo1@aol.com
  • We do allow customers to come to our studio and arrange to pick up their order if they are in town. However, an appointment will need to be made as the studio is not a gallery. For all appointments, please call the Shipping Manager at (405) 887-8936 or send an email to hatsumomo1@aol.com.
  • Pricing may change at any time, depending on rate increases imposed by USPS and UPS.

International and Canadian Orders:

  • Nene Thomas Illustrations, Inc. reserves the right to refuse an order at any time at its sole discretion.
  • UNFRAMED matted prints or flat shipping of unmatted prints is not available for International shipping at this time.
  • We use USPS First Class Mail International as a default for all International orders, unless the order is too heavy or too large. First Class Mail International is perfect for one to two prints, novels, calendars, mini lithos, bookmarks or our special 8 x 10 prints. However, it does not come with a tracking number at all and can take up to six weeks to be delivered. If any of our customers require faster service with a tracking number, please choose USPS Priority Mail International when placing orders. If there are any questions about shipping, please contact the Shipping Manager at hatsumomo1@aol.com.
  • Pricing may change at any time, depending on rate increases imposed by USPS and UPS.

Phone and Mail-in Orders

If you do not wish to order via shopping cart you may call us at (405) 887-8936 or print off the printable order form and mail in your order. If you have questions about the amount of shipping you should include with your order, please call us at (405) 887-8936 or email the Shipping Manager at hatsumomo1@aol.com. Click on the link below to print off the order form.

Printable Order Form for Mail-in Orders

Shipping Policy

Orders are shipped USPS  or UPS from Nene Thomas Studios located in Oklahoma City, Oklahoma.

Bookmarks, Mini Lithographs, unmatted prints will generally be shipped within 2 (two) weeks. Framed prints will generally take between 2 to 6 weeks.  At this time we have suspended shipping of all single matted prints and all flat shipping of unmatted prints. From this time forth all unmatted prints will be available rolled in a heavy duty art shipping tube.

During our busy traveling show season (mid April through mid October) orders may take up to 6 (six) weeks to ship. Please call call us at (405) 887-8936 or email the Shipping Manager at hatsumomo1@aol.com to get an estimated delivery date during that time.

Privacy Policy

Customer data is considered private and will not be sold or shared.

Credit card information is only sent via secure encrypted connections, and not stored where it can be accessed via the Internet.

Sales Policy

Nene Thomas Illustrations , Inc. does not accept returns or give refunds. All sales are final. If an order is missing or damaged in transit, please contact one’s mail carrier.